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Frequently Asked Questions

Moist Heat Eye Compresses / Cold Therapy Eye Compresses / Eyelid & Eyelash Hygiene / Moist Heat Wraps & Pads / Cold Therapy Compresses

  

Moist Heat Eye Compresses

Moist Heat Eye Compresses

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How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


  

Cold Therapy Eye Compresses

Cold Therapy Eye Compresses

a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


  

Eyelid & Eyelash Hygiene

Eyelid & Eyelash Hygiene

a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


  

Moist Heat Wraps & Pads

Moist Heat Wraps & Pads

a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


  

Cold Therapy Compresses

Cold Therapy Compresses

a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


Back to Top
a

How long should I wait before using the eye compress after I’ve had eye surgery?

Categories: Cold Therapy Eye Compresses – Instructions for Use & Care, Moist Heat Eye Compress - Instructions for Use & Care

Every case is different. We recommend consulting your surgeon or support staff for instruction.

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How long should I keep my Bruder® eye mask on my eyes?

Categories: Cold Therapy Eye Compresses – Instructions for Use & Care, Moist Heat Eye Compress - Instructions for Use & Care

The recommended treatment time is 10 minutes.

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Can I wash it? How do I wash it? What kind of soap/detergent is best for washing it?

Categories: Cold Therapy Eye Compresses – Instructions for Use & Care, Moist Heat Eye Compress - Instructions for Use & Care

Yes, hand wash only in cold water with a mild detergent.

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Can I wash it in the washing machine and dry it in the dryer?

Categories: Cold Therapy Compresses - Instructions for Use & Care, Cold Therapy Eye Compresses – Instructions for Use & Care, Eyelid & Eyelash Hygiene - Instructions for Use & Care, Moist Heat Eye Compress - Instructions for Use & Care, Moist Heat Wraps & Pads - Instructions for Use & Care

Hand washing and air drying are recommended over machine washing and machine drying.

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Does the mask need to be washed after every use?

Categories: Cold Therapy Eye Compresses – Instructions for Use & Care, Moist Heat Eye Compress - Instructions for Use & Care

No, we recommend washing if your compress becomes soiled.

Providing safe, effective therapeutic and analgesic products to medical professionals and consumers for over 35 years. About Bruder
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Have a Question?

Call Us: 888-827-8337

Whether you are a professional or an individual interested in your own eye or health care, we’re here to help.

Contact Us

Have a Question?

Whether you are a professional or an individual interested in your own eye or health care we’re here to help. Call us: 888-827-8337
Contact Us

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The content on this website is provided for informational and educational purposes only. It is not intended to replace professional medical advice, diagnosis, or treatment.