How do I order Cold Therapy products?
Ask your doctor, or order directly from Bruder by clicking “Cold Therapy”.
Archives: FAQs
How do I order Moist Heat Therapy products?
Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.
How do I order products for Eyelid and Eyelash Hygiene?
Ask your doctor, or order directly from Bruder by clicking “Eye Hygiene”.
How do I order a Bruder Cold Therapy Eye Compress?
Ask your doctor, or order directly from Bruder here.
How do I order a Bruder Moist Heat Eye Compress?
Ask your eye doctor, or order directly from Bruder by clicking “Eye Compresses”.
How can I process a return if the product was purchased on Bruder.com?
Please contact our customer service team at 888-827-8337.
How can I keep my heating compresses from “pilling”?
As with most fabrics, frequent washing can cause pilling. We recommend using Bruder Hygienic Eyelid sheets to reduce the frequency with which a mask needs to be washed.
How long should I wait before using the eye compress after I’ve had eye surgery?
Every case is different. We recommend consulting your surgeon or support staff for instruction.
Does the heat from the compress aggravate my Rosacea or cause wrinkles?
Some patients with Rosacea may be sensitive to heat. Wrinkles are not caused by heat.
Do I warm the lid sheets with the compress?
The sheets are optional. Let me talk through this with you to complete the reply.
