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Frequently Asked Questions

Moist Heat Eye Compresses / Cold Therapy Eye Compresses / Eyelid & Eyelash Hygiene / Moist Heat Wraps & Pads / Cold Therapy Compresses

  

Moist Heat Eye Compresses

Moist Heat Eye Compresses

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How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

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How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


  

Cold Therapy Eye Compresses

Cold Therapy Eye Compresses

a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


  

Eyelid & Eyelash Hygiene

Eyelid & Eyelash Hygiene

a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


  

Moist Heat Wraps & Pads

Moist Heat Wraps & Pads

a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


  

Cold Therapy Compresses

Cold Therapy Compresses

a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


a

How do I order Moist Heat Therapy products?

Category: Moist Heat Wraps & Pads – Ordering Information

Ask your doctor, or order directly from Bruder by clicking “Moist Heat Therapy”.

a

How can I process a return if the product was purchased on Bruder.com?

Categories: Cold Therapy Compresses – Ordering Information, Cold Therapy Eye Compresses – Ordering Information, Eyelid & Eyelash Hygiene – Ordering Information, Moist Heat Eye Compress – Ordering Information, Moist Heat Wraps & Pads – Ordering Information

Please contact our customer service team at 888-827-8337.


Back to Top
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How are MediBeads® made?

Categories: Moist Heat Eye Compress – Science, Materials & Safety, Moist Heat Wraps & Pads - Science, Materials & Safety

Through a patented process, selected natural materials are formed into highly durable and uniform spheres. A secondary process permanently infuses the beads with a natural anti-microbial and anti-bacterial agent.

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What are the beads inside made of?

Categories: Cold Therapy Eye Compresses – Science, Materials & Safety, Moist Heat Eye Compress – Science, Materials & Safety

For eye compresses, they are made of silver-infused antimicrobial beads

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Are microwavable eye masks safe?

Category: Moist Heat Eye Compress – Science, Materials & Safety

Yes. Bruder Moist Heat Eye compresses have undergone extensive product testing for efficiacy and safety. Add something about when directions are followed

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    Can I sleep with the mask?

    Categories: Cold Therapy Eye Compresses – Science, Materials & Safety, Moist Heat Eye Compress – Science, Materials & Safety

    Yes, the moist heat will cool to a safe level after 15 minutes and is safe to sleep in if desired.

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    Are MediBeads® non-toxic?

    Categories: Moist Heat Eye Compress – Science, Materials & Safety, Moist Heat Wraps & Pads - Science, Materials & Safety

    Yes. They are made of all-natural materials and are non-toxic.

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    My pet ate the beads. Are the beads toxic?

    Categories: Cold Therapy Compresses - Science, Materials & Safety, Cold Therapy Eye Compresses – Science, Materials & Safety, Moist Heat Eye Compress – Science, Materials & Safety, Moist Heat Wraps & Pads - Science, Materials & Safety

    The MicroBeads are non-toxic.

    Providing safe, effective therapeutic and analgesic products to medical professionals and consumers for over 35 years. About Bruder
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    Whether you are a professional or an individual interested in your own eye or health care we’re here to help. Call us: 888-827-8337
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